AGB
Terms of Service
Last updated: January 2, 2026
By purchasing from Mhouto, you agree to the following terms:
Made-to-Order Products
All Mhouto products are custom-made after you place your order. This means:
- Production begins only after payment is confirmed
- Orders cannot be canceled once production has started (typically within 24 hours)
- Each item is unique and created specifically for you
Product Accuracy
We strive for accuracy in all product descriptions, colors, and images. However:
- Colors may vary slightly due to screen settings and printing processes
- Print placement may vary up to 0.5 inches (1.3 cm) from images shown
- Product dimensions are approximate and may vary slightly
Pricing
All prices are listed in United States Dollars (USD) unless otherwise stated. Prices are subject to change without notice, but orders already placed will honor the price at the time of purchase.
Payment
Payment is required at the time of order. All transactions are processed securely through Shopify Payments.
Fulfillment and Shipping
Products are fulfilled by our trusted print-on-demand partner, Printify. Shipping is handled by third-party carriers including DHL, USPS, and others. Delivery times are estimates and not guaranteed.
Customer Responsibility
You are responsible for:
- Providing accurate shipping information
- Selecting the correct size, color, and product options
- Paying any customs duties or import taxes for international orders
- Complying with shipping address format requirements (especially for Germany)
Limitation of Liability
Mhouto is not responsible for:
- Delivery delays caused by carriers, customs, or force majeure
- Packages delivered to incorrect addresses provided by the customer
- Customs fees, duties, or taxes
- Issues arising from failure to follow shipping address requirements
Our maximum liability for any claim is limited to the purchase price of the product.
Intellectual Property
All Mhouto designs, logos, and branding are the intellectual property of Mhouto. You may not reproduce, distribute, or use our designs without written permission.
Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws, including GDPR for EU customers.
Governing Law
These terms are governed by the laws of Germany. Any disputes will be resolved in accordance with German law and EU consumer protection regulations.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of our store constitutes acceptance of any changes.
Contact
For questions about these terms, contact us at:
- Email: info@mhouto.com
- Business address: [YOUR GERMANY BUSINESS ADDRESS]
- VAT number: [YOUR VAT NUMBER]